Returns & Exchange Policy

We promise to give you fuss-free and most enjoyable shopping experience as much as possible. Hence, requesting you to kindly go through the following terms and conditions prior to making a purchase.

All Purchases will be non-refundable.

Returns

Return is only accepted, if in case of damaged/defective product is shipped from our end or if customer receives a different or wrong product other than the described in order.

No Returns will be entertained if the customer does not like the fabric/colour/material of the product or in any case customer wants to exchange the purchased product with another from our collections which usually happens due to mind change.

Any physical damage to product by customer is not covered under return or replacement policy.

Refunds

Refund is only applicable in case of damaged/defective goods or a wrong shipment is sent to you.

Your total paid amount (except any coupon/special discounts, deals, cashbacks or offers) will be processed after the return or replacement product is received at our end. From that date it may take up to 5 days to reflect the paid amount in your bank account.

Refunds will be transferred to customers bank account provided by them.

Exchange

Exchange are only accepted in case of any manufacturing defect, wherein you can sent the product back to us.

The product you want to exchange should come back to us within 10 days after delivery with the printed invoice of respective order.

In case of fitting issues, we allow exchange for the same product with same specifications but with different size, wherein the courier charges will be applicable.

Though we recommend you to follow size chart for best choice in size and fittings or you can try to apply for customized order under Yoursnavyaa by paying 10% extra premium amount for best fittings and specially tailored to you.

As we don’t have reverse pick up facility on our end we request you to courier the product on our address mentioned below. Attach your courier receipt copy with product so that we can process refund of your courier charges as we receive the product.

Address :  14/15/2/1, Atish Complex, Vadgaon BK, Haveli, Pune, Maharashtra (India) 411 041.

*Note : Slight Colour difference is expected in final product and images displayed on product page depending upon screen resolution, brightness and light conditions during photography.

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